Mental Illness Of Mental Health - 1981 Words

Mental health is defined as a state of well-being in which every individual realises his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community (WHO, 2014). Mental health disorder can be defined as a health problem that significantly affects how a person feels, thinks, behaves, and interacts with other people. Mental health problems include the mental ill health that can be experienced temporarily as a reaction to the stresses of life. Mental disorder cause a great deal of suffering to those experiencing them, as well as their families and friends (NHS, 2014). Mental health illnesses can affect people of all ages, and it can be triggered by physical, social, environmental and genetic factors. Everyone is different, and because of this some people are more at risk of experiencing mental illness than others. Mental disorder are classified into two different types and degrees of severity, these are, psychosis and neurosis. Psychosis is a generic term for any mental state where the individual has lost their sense of reality, allowing normal social functioning to deteriorate. The three primary causes of psychosis are: Functional e.g. schizophrenia or bipolar disorder, Organic e.g. stemming from medical rather than psychological conditions, for example, a brain tumour, and psychoactive drugs (Sure life, 2011). People experiencing an acute episode of psychosis lose touchShow MoreRelatedMental Illness : Mental Health Illness2108 Words   |  9 PagesMerriam-Webster, mental health illness is described as a broad range of medical conditions (such as major depression, schizophrenia, obsessive compulsive disorder, or panic disorder) that are marked primarily by sufficient disorganization of personality, mind, or emotions to impair normal psychological functioning and cause noticeable grief or disability and that are usually related with a disruption in standard judgement, feeling, mood, behavior, interpersona l interactions, or daily functioning. Mental healthRead MoreMental Health : Mental Illness1604 Words   |  7 PagesMENTAL HEALTH REPORT 1.Prevalence is the number of cases of disease in a given population and is defined with epidemiological data. Mental health is a person’s psychological well-being. Associated diseases have become increasingly prevalent in Australia over the past decade, with a recent advertisement by the ABC highlighting that 50% of Australians will experience a mental illness. Mental illness is responsible for the third largest burden of disease in Australia, making it a priority. †¢ MorbidityRead MoreMental Illness And Mental Health1460 Words   |  6 Pageshaving mental health problems when actually they should be referred to as having a mental illness. Mental health is â€Å"a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community† (Mental health basics). Mental health is something a normal, healthy functioning human being has when everything in their head is in order. A mental illness is theRead MoreMental Health And Mental Illness1702 Words   |  7 Pagesbetween mental health and mental illness? Although the terms are often used interchangeably, mental health and mental illness are not the same thing. According to the World Health Organization (WHO), mental health is a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and is able to make a contribution to his or her community. However, mental illness is a recognized, medically diagnosable illness that resultsRead MoreMental Illness : Mental Health Illness1986 Words   |  8 PagesMerriam-Webster, mental health illness is described as a broad range of medical conditions (such as major depression, schizophrenia, obsessive compulsive disorder, or panic disorder) that are marked primarily by sufficient disorganization of personality, mind, or emotions to impair normal psychological functioning and cause noticeable grief or disability and that are usually related with a disruption in standard judgement, feeling, mood, behavior, interpersonal interactions, or daily functioning. Mental healthRead MoreMental Health : Mental Illness1604 Words   |  7 PagesMENTAL HEALTH REPORT 1.Prevalence is the number of cases of disease in a given population* and is defined with epidemiological data. Mental health is a person’s psychological well-being. Associated diseases have become increasingly prevalent in Australia over the past decade, with a recent advertisement by the ABC highlighting that 50% of Australians will experience a mental illness. Mental illness is responsible for the third largest burden of disease in Australia, making it a priority. †¢ MorbidityRead MoreMental Illness And Mental Health1284 Words   |  6 PagesMental Illness Mental illness has been the most overlooked issue in society today let alone within prisons. Researcher Lurigio (2001) explored studies from the 1970’s through to the 2000’s on the deinstitutionalization and restructuring of mental health laws that basically channeled the mentally ill into the corrections system. Often mentally ill offenders are released into community care. Lurigio emphasized that community based care â€Å"compartmentalizes† mentally ill offenders and creates limitationsRead MoreMental Illness And Mental Health1724 Words   |  7 PagesVISUALISATION Mental illness is one of the major illnesses, some people face in everyday of their life, which can trigger them in one or the other as well prevent them to do things effectively as it use to be. According to Mental Health Foundation (2015), about a quarter of the population will experience some kind of mental health problem in the course of a year, this can happen either by anxiety and depression which is the most common mental disorder in Britain. Women are consideredRead MoreMental Health And Mental Illness1314 Words   |  6 PagesUnderstanding mental health is a very complex concept. The antiquity of mental illness and madness tells two common and defective definitions of mental health. The first, that mental health is the absence of mental illness, while the second that mental health is a state of well-being (Tudor, 1995). The fact that both definitions are reductive and the same word mental health is used to mean mental illness added more confusion to such term. However, i t is important to know what really is mental health and mentalRead MoreMental Illness And Mental Health893 Words   |  4 Pagesreasons I wanted to write about mental health is because I do not think is discussed enough and more importantly I do not think it is given the importance it deserves. Mental Health is something you heard now and then, but it’s never actually discussed and it should. When I asked about this topic some people were uncomfortable, others were more open to discussion, but both of these people had something in common: they did not actually had an idea of what is a mental illness or disorder, the people who

Establishing Unity Roundtable With An Updated Version Of...

We started our semester with the main goal of establishing UNITY Roundtable with an updated version of constitutions and bylaws. After a couple of weeks of receiving feedback from the UNITY Roundtable reps we settled and voted on the latest version of them. After that was completed, Deshauna and I with the help of the reps we worked to recruit a SFAC Liaison and after several weeks we elected Vincent Wan. He will oversee the allocation of next year budgets and make sure the process and decisions is equitable and inclusive of multicultural organizations. Through the semester, we came up with different long term goals such as creating a proposal for the renovation of the three multicultural houses. To complete the research and plan we formed a workgroup that will be chaired by Senator Carter. This working group is formed by three UNITY Roundtable members and three Student Senators. They will research best practices from other institutions and create a proposal that UNITY will vote on and present to the board of Trustees during their spring gathering. This semester was hard for students from marginalized communities, hence, most of UNITY’s organizations. Starting with the hate crime targeting two Latina students on campus. We reacted to this by organizing a meeting for student to color. During this meeting we address the hate crime, self-care, and action steps. We invited Scott Law, Tony Tyler, and Provost Sue Madison to speak with us about how the incident was going toShow MoreRelatedContemporary Issues in Management Accounting211377 Words   |  846 Pagescan distil a technical logic from observed practice—design represents the essence of activity. The ‘I thought about it in my armchair’ tale pretends that a logically argued case can change what organizational members do—design orders activity. Both versions identify design with activity. They fail to acknowledge that the ways in which designs are used is essentially practical, so much so that the links between performance management practices in diVerent locations is mainly provided by the practitioners

The Impact of Restaurant Reviews on Customer Decisions Free Essays

The Impact of Restaurant Reviews on Customer Decisions Table of contents 1. |LITERATURE REVIEW †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. |3| |1. We will write a custom essay sample on The Impact of Restaurant Reviews on Customer Decisions or any similar topic only for you Order Now 1. |Restaurant Review Systems Context †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. |3| |1. 2. |Overview of Themes †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. |4| |1. 3. |Peer Vs. Expert Reviews Constraints †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ |4| |1. 4. Impact on Customer Behaviour †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ |5| |1. 5. |Consumer Information Utilization†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ |6| 2. |CONCLUSION †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ |9| 3. |REFERENCE LIST †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ |10| Page | 2 1. LITERATURE REVIEW 1. 1. Restaurant Review Systems Context As of January 2013 Yelp recorded 100 million visits on Yelp. om not including the 9. 4 million unique users of its mobile application, ranking Yelp the 34th most trafficked website in the US. (Wilhelm, 2013). In addition, The Zagat New York guide sold 500,000 copies last year and it now includes 2,050 restaurants from all five boroughs in its 2013 edition. (Talmadge, 2008 ) Ultimately, The Guide Rouge sells around 1. 2 mill ion copies per year in eight countries, and it impressively sold out 120,000 copies in no more than three days, on its first Tokyo 2008 edition (Michelin, 2011). Davis (2009) synthesizes â€Å"Restaurant reviews which, in addition to recording eating experiences, educate and inform us about how to culturally contextualize, judge, and compare eating experiences in both explicit and implicit ways, how to expand our vocabulary and fill up the bank, reviews are an important locus of meaning in the realm of food. † Coherently, gourmets argue that with the absence of writing, food is merely confined to its biological purpose and economic standing. Recording the dining experiences, avoids the quotidian encapsulation and impulses food discourse into the realm of intellectual pursuit. (Davis, 2009 , pp. 13-16) Food, being a vital necessity of human nature, has developed in the last centuries as not only a survival instinct, but a desire that can drive customers to a satisfactory and rewarding emotional experience. (Berridge, 2001 , pp. 234-242) Hence, the advancing phenomenon of eating out and the fast growing pace of the Gastronomic industry, has gained uncountable followers. (Upadhyay, Singh, Thomas, 2007) The purpose of this study is to explore the influence of restaurant reviews upon consumer selecting criteria. Examine the information quality, and source credibility of restaurant review systems and their influence on consumer’s utilization. Page | 3 1. 2. Overview of the themes Technological advances have brought the ease of accessibility to immeasurable information. Restaurant reviews systems are widely spread, due to the fact that consumers are willing to refer to either expert or peer created reviews before a culinary venture, to avoid potential risk or uncertainty over food/service quality. (Choi Ok). In contrast, Bouton and Kirchsteiger (2001), elaborate on the theory that the existence of favourable rankings might affect consumers by increasing the market power of firms, leading to inflating flexible prices and therefore lowering customers’ solvency power. Bouton Kirchsteiger, 2011) 1. 3 Peer vs. Expert Opinion Constraints Luca (2011) discusses the criticisms on the reliability of the information obtained from both expert and en masse review systems. Constraints such as the hedonic value of palatability, as a result of the diverse interpretations of quality perception in conjunction with the possibility o f stakeholders altering submissions, that will cause biased results. Equally important, the subjectivity of information on peer reviewed evaluations, which normally reflect a non representative sample of customers. (Luca, 2011) Concerns in the case of expert reviews, for example the Michelin Guide, include the propensity to cover small segments of a market and the companies’ obligation to comply with mandatory disclosure laws. (Luca, 2011) Furthermore, Geraud et al. (2012) considerate that even expert reviews might be somehow biased; bolstering French cuisine. Notwithstanding, Johnson et al. (2005) attributed the hegemony Francoise, to the long tradition and paramount magnitude of haute cuisine culture in France. Existing literature demonstrates the significance of experts? opinion and social learning, to model consumer criteria. However the Michelin star system, especially in Europe, is to some extent overwhelmingly pondered as the most recognized and respected system for haute cuisine. (Johnson, Surlemont, Nicod, Revaz, 2005) Page | 4 Generally, three etoile restaurants are led by highly creative and skilled chefs, emphasize on hiring high quality personnel, employ first quality ingredients and secure an exclusive wine list. Nonetheless, the absence of standardized requirements suggest an unaccountably vagueness on the rigorously selected and qualified inspectors’ accreditation criteria. (Johnson, Surlemont, Nicod, Revaz, 2005) Comparatively, peer reviews also face system imperfections. Anderson and Magruder (2001) encounter that there is a 49% increase on restaurant customer flow as result of a ? star increase on a Yelp rating, yet this ratings are rounded to the nearest half star which might convey an imperfect signal of quality. 1. 4. Impact on Customer Behaviour Bickart and Schindler (2001) highlight the effect that online reviews originate upon customer decision-making process, as they play an influential role providing an interactive venue to share quality perception of a product or service. Conversely, Banerjee (1922) and Bikhchandani (1988) et al. (as cited in Geraud et al. 2012) Localized conformity, fashion and heard behaviour sequence causes the purchase decision to be purely influenced by prejudice. Following preceding peers actions without contributing an own judgment leads to an information disequilibrium. (Gergaud, Storchmann, Verardi, 2012) In accordance with Andersson and Mossberg (2004) who suggest that dining experience engrosses much more than good fooD. Gunasekeran (1992) (as cited in Upadhyay et al. 007) concurs â€Å"A restaurant takes the basic drive – the simplest act of eating – and transforms it into a civilized ritual involving hospitality, imagination, satisfaction, graciousness and warmth† (Upadhyay, Singh, Thomas, 2007) The dining experience is sorted and evaluated in components proposed by empirical qualitative data from first round interviews (Kivela et al,1999). Primary factors empowering diners’ visit intention a re the food and service quality, atmosphere, and relevant convenience factors. Restaurant reviews focus and delineate their appraisals in these determining attributes to assist customers’ selection criteria process. (Kivela, Reece, Inbakaran, 1999) Page | 5 Empirical evidence has also proven the assumption of the impact that social learning, thanks to technological diversification, or professional assessment evaluations indeed contain relevant information. (Luca, 2011) Subsequently, growing literature papers link the relation between restaurant revenue boost as the result of favourable reviews. For instance, Geraud et al. 2012) finding on the comparison between the continuity on pricing level from 2004 to 2007 in NYC, considering a priori and posteriori scenarios of the inclusion of the Michelin Guide (2005) in the city, proved a substantial marginal price increase of approximately 37%. Furthermore, Luca (2011) concluded that a one – star increase in Yelp rating leads to a 5 – 9 % increase in revenue. Nonetheless, consumers’ quality perception scope through pricing signalling quality is diminishing as consumers’ knowledge widens. (Gergaud, Storchmann, Verardi, 2012) . 5. Consumer Information Utilization Yet, it is unclear that the consumers’ responsiveness and utilization of the available information which is reliant on the accessibility, simplicity and trustworthiness of the actual valuable content. This hypothesis portrays the Bayesian inference which customers act upon (Luca, 2011). â€Å"Bayesian inference is a method of statistical inference that uses prior probability over some hypothesis to determine the likelihood of that hypothesis be true based on observed evidence† (Mans, 2010 , p. 1) Cai et al. 2008) conducted a randomized natural field experiment proving that assessing consumer options on menu items by providing a forged list of the top 5 selling dishes, reported an increase on demand of 13% to 20%. On the other hand, Kivela et al. (1999) explore the consumer behaviour model under the disconfirmation theory, which construes that customers compare their own dining experience with some basis gained by direct or indirect previous experiences. This might be obtained from either social or expert assessments, and the assumption that a customer will weight various restaurant attributes based on expectancy theory. Furthermore, they studied customers’ perceptions of restaurant attributes based on demographic characteristics which shape selection criteria. (Kivela, Reece, Inbakaran, 1999) Page | 6 Upadhyay et al. (2007) research analysis differs from the scheme that Keevela et al. (1999) suggest, since demographic variables have an insignificant impact on consumers’ preference and visit intentions. Conclusion analysis elaborates on the deciding attributes for restaurant selection, quality of food per se being the most imprescindible component. Secondly, service quality which plays a major role in customer satisfaction or dissatisfaction and return patronage accordingly. Location, ambience and other facilities are included on the deciding factors, but disregard Keevela’s et al. (1999) finding of ambience being the fundamental factor. (Upadhyay, Singh, Thomas, 2007) Page | 7 Page | 8 3. Works Cited Anderson, M. , Magruder, J. (2011). Learning from the Crowd: Regression Disconinuity Estimates of the Effects of an Online Review Database. The Economic Journal , 2 . Berridge, K. C. (2001 ). The Phsycology of Learning . In Reward Learning (pp. 234-242 ). Academic Press. Bouton, L. , Kirchsteiger, G. (2011). Good Rankings are Bad – Why Reliable Rankings Can Hurt Consumers. Centre for Economic Policy Research, 1. Cai, H. , Chen, Y. , Fang, H. (2008). Observational Learning: Evidence from a Randomized Natural. Yale University. Choi, J. W. , Ok, C. (n. d. ). The Effect of Online Restaurant Reviews on Diners’ Visit Intentions. Kansas State University . Davis, M. (2009 ). A Taste For New York; Restaurant Reviews, Food Discourse, and The Field of Gastronomy in America. New York University , 4. Gergaud, O. , Storchmann, K. , Verardi, V. (2012). Expert Opinion and Quality Perception of Consumers. Johnson, C. , Surlemont, B. , Nicod, P. , Revaz, F. (2005). Behind the Stars . Cornell Hotel and Restaurant Administration Quarterly , 170. Kim, S. , Jae-Eun, C. (2010 ). Restaurant Selection Criteria: Understading the Roles of Restaurant Type and Customers’ Sociodemographic Characteristics. Ohio State University . Kivela, J. , Reece, J. , Inbakaran, R. (1999). Consumer Research in the Restaurant Enviornment: Part 2 Research design and analytical methods. International Journal of Contemporary Hospitality Management , 269 – 281. Luca, M. (2011). Reviews, Reputation and Revenue: The Case of Yelp. com. Harvard Business School. Mans, Y. (2010 ). Bayesian Inference. Machine Learninf Foundation , 1 . Michelin. (2011, November 29). Retrieved from www. michelin. com Talmadge, E. (2008 , August 29). USA Today. Retrieved from Tokyo Michelin Dispute: http://usatoday30. usatoday. com Upadhyay, Y. , Singh, S. K. , Thomas, G. (2007). Do People Differ in How to cite The Impact of Restaurant Reviews on Customer Decisions, Papers